As an individual, going above and beyond expectations to reach the business goals and customer requirements. With eagar to learn new technology, and continually master the technical skills necessary to meet challenging client issues. In addition, am a team player, strong communicator and a resourceful problem solver. A quick learner, avid researcher, and reader of industry news, publications, and blogs to stay abreast of ever-changing technologies, applications, and programs. Well trained and highly adept in all facets of personal computer hardware and software including installations, troubleshooting, maintenance, and support.Dedicated System Administrator with comprehensive data and information security experience.
Western Governors University | Studies focused on network infrastructure design, security, and operations Emphasis on network management, intrusion prevention | Projects: Designed a secure enterprise network infrastructure, implementing firewall configurations and intrusion detection systems.
Cape Fear Community College | Studies focused on maintaining computers, peripherals, networks, and microprocessor and computer controlled equipment. Emphasis on operating systems concepts to provide a unified view of computer systems | Projects: Developed an automated OS installation process for computer systems, reducing setup time by 40%.
Puppet Management: Utilized Puppet (v4 & v6) for system changes across infrastructure across a 500+ server infrastructure Scripting and Automation: Developed Bash scripts for log monitoring, application debugging, and automated server updates, cutting troubleshooting time by 30%. Patch Management: Rewrote and optimized Bash/Python patch scripts for Linux systems, resulting in a reduction in patching time. Patching: Led and participated in multiple simultaneous projects, contributing to system upgrades, deployments, and optimizations. Ansible Playbooks: Created Ansible playbooks to automate the setup of VMs, web servers, file servers, and application servers, reducing time spent on manual provisioning. Documentation and Training: Authored technical documentation and led training sessions for team members to enhance knowledge sharing Communication: Utilized tools like MatterMost, Jira, and Confluence for team collaboration and productivity enhancement.
Backup: Developed Ansible playbooks for automated backup jobs, reducing backup time by 50% and ensuring zero data loss in case of system failures. Disaster Recovery: Configured and documented a disaster recovery plan for Mysql and Cassandra databases Database: Set up a multi-master cluster using Percona for improved database performance and redundancy Python Automation: Rewrote patch management Bash/Python scripts to improve Linux system stability, and to enhance the efficiency of Linux system updates. Security Monitoring: Utilized Observium and ElasticSearch to monitor server metrics and trace security threats, preventing potential breaches. CI/CD Pipeline Development: Designed and implemented a CI/CD pipeline using Docker, Vagrant, and GitLab improving deployment speed and accuracy. Virtualization: Managed Virtual Machines using Ovirt and KVM, ensuring efficient resource allocation and scalability. DNS: Managed DNS records using Amazon Route 53, ensuring proper routing and domain management for multiple environments.
System Administration: Managed and maintained over 200 Linux servers, ensuring high uptime and stability for enterprise-level applications such as WebSphere. Automation: Developed Bash and PowerShell scripts to automate routine tasks, reducing manual labor and minimizing errors. Security Compliance: Conducted regular system audits using Retina and Tenable,to identify and remediate vulnerabilities. Vendor Coordination: Collaborated with software vendors to troubleshoot and configure software solutions. Build: Developed a standard Linux host build process, ensuring consistency and reducing configuration errors Java: Supported Java applications hosted on WebSphere Application Server, diagnosing and resolving complex system issues. Administrative: Analyze company business needs and research suitable technologies to keep infrastructure updated.
Infrastructure Management: Led sysadmin functions, including patch management, OS hardening, and routine maintenance across 250+ Linux servers. Automation: Created Python and Bash scripts to automate system tasks, improving overall efficiency. Configuration Management: Used Ansible to streamlined server provisioning and configuration in vCenter ensuring consistency across environments. Code Review and Collaboration: Collaborated with other DevOps engineers for code reviews to refine Ansible playbooks, Bash, and Python scripts improving code quality. CI/CD: Utilized Jenkins to automate code deployment across the infrastructure, streamlining the software delivery process.
Container Security: Assisted customers in securing container environments using Qualys Container Security, ensuring compliance with security policies. Container Support: Provided native container support through the use of the Container Sensor tool, distributed as a Docker image. Cloud Integration: Helped clients integrate AWS, Azure, Docker, and Google Cloud containers into Qualys tools, improving management processes. Monitoring and Error Resolution: Used Splunk and ELK Stack to monitor and resolve backend errors for AWS and Azure connectors within the Qualys CloudView and Vulnerability Management apps. AWS: Guided customers in configuring AWS environments, setting proper user roles, IAM policies, and creating CloudFormation templates.
Vulnerability Management: Provided support for web application vulnerability scanning, mitigating web application vulnerabilities and helping clients to secure their systems. Automation: Developed Selenium scripts to automate authenticated web application scans, reducing manual intervention in vulnerability assessments. Security Tools: Utilized Burp Suite and Web Analyzer to conduct penetration tests and vulnerability assessments on client systems, identifying vulnerabilities in client applications. Support: Supported customers using Qualys security tools to continuously discover and secure global IT assets. Documentation: Created support documentation for web application scanning, ensuring that future support teams could quickly assess customer environments.
Vulnerability Management: Provided support for web application vulnerability scanning, mitigating web application vulnerabilities and helping clients to secure their systems. Automation: Developed Selenium scripts to automate authenticated web application scans, reducing manual intervention in vulnerability assessments. Security Tools: Utilized Burp Suite and Web Analyzer to conduct penetration tests and vulnerability assessments on client systems, identifying vulnerabilities in client applications. Support: Supported customers using Qualys security tools to continuously discover and secure global IT assets. Documentation: Created support documentation for web application scanning, ensuring that future support teams could quickly assess customer environments.
Administration: Administered 300 Linux and Windows servers, ensuring the stable operation of computer hardware, software, and network infrastructure. System Maintenance: Developed Bash scripts for automating system tasks, improving system performance and reducing manual work. Puppet Management: Installed and configured Puppet. Wrote custom modules and manifests to automate server management tasks. Linux Kickstart: Implemented Linux Kickstart configurations to standardize installations and reduce errors during the setup process. Documentation: Wrote documentation and trained new users on new applications. System Improvements: Recommended and implemented system improvements that enhanced security and reduced operational costs
Active Directory & DNS: Set up and managed Active Directory and DNS on Windows Server 2003, supporting over 100 users. Servers: Set up Apache, MySQL, and Samba servers, improving network,database and file security performances. Server Management: Set up virtual machines using KVM on Linux servers, improving system scalability and resource management. Monitoring: Setup up Hyperic and Spacewalk to monitor our servers and virtual machines while also applying patch management to them. Patching: Managed system patches and updates for Red Hat Enterprise Linux, ensuring system compliance and security